privacy policy

Regarding our privacy policy, we disclose the matters that should be published based on the "Act on the Protection of Personal Information" (Law No. 57 of May 30, 2003; hereinafter referred to as the "Personal Information Protection Act") as follows.
The terms personal information and third parties in this announcement are in accordance with the Personal Information Protection Act.
"In addition, there may be separate provisions regarding the handling of personal information for the products and services provided by each of our brands, so we kindly ask you to also check those descriptions."

1. Name of the personal information handling business operator and personal information management officer

Boutique Star Co., Ltd. Administrator

2. Purpose of Use of Personal Information

The personal information handled by our company is as follows.

　a. Information recorded on various slips related to sales operations such as product reservation, delivery, repair, and orders.
　b. Information provided by you through customer cards, surveys, etc.
　c. Information generated from purchases of products or the use of cards, etc.
　d. Information generated through online sales
　e. Information provided through access to the homepage established by our company or our individual brands, such as newsletters and inquiry forms.
　f. Information lawfully collected by other fair means

　a. Information stated in the account opening documents, contracts, and memorandums.
　b. Information lawfully collected by other fair means

　a. Information listed in the shareholder register
　b. Information lawfully collected by other fair means

　a. The documents submitted at the time of recruitment or internship application, as well as the information stated in the employment contract or internship agreement at the time of hiring.
　b. Information that occurred during the period of employment with our company, information stated in the employment contract.
　c. Information lawfully collected by other fair means

3. Provision of personal information to third parties

1. We do not provide your personal information to third parties except in the following cases.
　a. When there is consent from the person in question
　b. When required by law
　c. When it is necessary for the protection of a person's life, body, or property, and it is difficult to obtain the consent of the individual.
　d. When it is particularly necessary for the improvement of public health or the promotion of the healthy development of children, and it is difficult to obtain the consent of the individual.
　e. In cases where it is necessary to cooperate with national agencies or local public entities, or those entrusted by them, in the execution of duties prescribed by law, and there is a risk that obtaining the consent of the individual may hinder the execution of such duties.

2. We may outsource all or part of the handling of personal information to the extent necessary to achieve the purpose of use. In this case, we will responsibly select the outsourcing partner and appropriately supervise the outsourcing partner regarding the management of personal information, including clearly stating the content of personal information protection measures in the outsourcing agreement.

3. We may jointly use personal information such as your name, address, date of birth, gender, occupation, phone number, fax number, email address, and purchase history with our group companies to the extent necessary to achieve the purpose of use.
　In this case, we will responsibly handle the management of personal information.

4. We may provide personal information to the successor of the business in connection with the succession of the business due to mergers or other reasons.

4. How to Request Disclosure of Personal Information

1. Definition of "Disclosure of Personal Information, etc."
The term "disclosure of personal information, etc." as used here refers to the disclosure of personal information as stipulated in the Personal Information Protection Act, notification of the purpose of use, correction, addition, or deletion of personal information, and the suspension, deletion, or cessation of provision to third parties of personal information.

2. Personal information that can be requested for disclosure, etc.
The personal information subject to the request is limited to "retained personal data" as defined by the Personal Information Protection Act.

3. Contact point for requests for disclosure, etc.
For requests regarding the disclosure of personal information, please contact the respective company window where you registered or provided your personal information (hereinafter referred to as "Registration Window") directly. If you are unsure of your Registration Window, please submit your request for disclosure to our "Contact Window" listed below. The information provided in sections 4 to 6 outlines the procedures for submitting requests for the disclosure of personal information to our "Contact Window." For procedures regarding requests for the disclosure of personal information to your Registration Window, please confirm with the respective Registration Window and follow the outlined procedures.

4. Documents to be submitted when requesting the disclosure of personal information, etc.
a. If you request the disclosure of personal information or notification of the purpose of use, we will send you a disclosure request form. Please fill out the necessary information on that form and submit it by mail to our "Contact Center."
　The notification of the purpose of disclosure and use will be sent to the address of the individual confirmed by each invoice and identification document via recorded delivery mail.
b. If you request correction, addition, deletion of personal information, suspension of use, erasure, or cessation of provision to third parties, we will send you a correction request form. Please fill in the necessary information on that form and apply by mail to our "Contact Center."
　Corrections will be made to the extent that it can be confirmed that the personal information belongs to the individual based on each invoice and identification documents. The results of the corrections (including cases where corrections could not be made) will be communicated by sending a written notice via recorded delivery mail to the address of the individual confirmed through each invoice and identification documents.
　Also, please be aware that if you delete your personal information, suspend its use, or stop providing it to third parties, you may not be able to receive the services you are currently using.
c. The submitted invoices and identification documents will not be returned. Each invoice will be properly managed by our company. The identification documents will be disposed of by our company after a certain period of time.
d. In addition, we may contact you or your representative by phone or other means to verify the contents of each invoice and identification documents.

5. Fees related to requests for disclosure of personal information and notification of the purpose of use.
Regarding the disclosure of personal information and notification of the purpose of use, a fee of 500 yen (excluding consumption tax) will be charged for each request. Please note that if we notify you by mail, we may charge you for the actual costs separately. When sending the disclosure request form by mail, please enclose stamps or a postal money order worth 540 yen.

6. Persons who can request the disclosure of personal information, etc.
Requests for the disclosure of personal information can only be made by the individual concerned (the person identified by the personal information subject to disclosure) and their representative (a person delegated by the individual concerned or a legal representative such as a guardian). Additionally, when requesting the disclosure of personal information, you will be required to submit documents to confirm that the requester is either the individual concerned or their representative. Please be aware that if there are any deficiencies in the submitted documents, we will not be able to respond to the request for the disclosure of personal information.

1. Information to be confirmed and necessary verification documents when requesting the disclosure of personal information.
　a. In the case where the person requesting the disclosure of personal information is the individual themselves.
　　⇒ Only the identification documents listed in the table below 【Identification Documents】 will be accepted for personal verification.
　b. In the case where the person requesting the disclosure of personal information is an agent.
　　⇒ All of the documents listed below (a) to (c) are required.
　　A. The identification documents listed in the table below 【Identification Documents】 as a confirmation of the individual.
　　i. Confirmation documents listed in the table below 【Identification Documents】 as confirmation by the agent themselves.
　　"U. Confirmation of the existence of the power of attorney as stated in the table below [Power of Attorney Confirmation Documents]"

[Identity verification documents] (The same applies to the identity verification documents of the agent themselves.)
"Please prepare one document from items 1 to 4, and two documents from items 5 to 11 from the list below."
　1. Copy of driver's license
　2. Copy of passport
　3. Copy of basic resident registration card with photo
　4. Copy of your Alien Registration Card
　5. Copies of health insurance cards
　6. Copies of various pension books
　7. Copies of various welfare handbooks
　　(Note) However, this applies only to those that are within the validity period or currently valid.
　　(Note) Additionally, it is necessary to confirm the name, address, and date of birth.
　8. Seal Registration Certificate (Stamped with the relevant seal in the margin)
　9. Family register or extract
　10. Resident Certificate
　11. Certificate of Alien Registration
　　(Note) However, this applies only to those issued within 3 months.

[Documents confirming authority of representation]
■ In the case of a delegated representative
Power of attorney by the person themselves (a seal by the person themselves and the attachment of the seal registration certificate for the relevant seal are required.)

■ In the case of a legal representative
Documents certifying statutory代理権 (such as a family register or a guardian's registration certificate. In the case of a parent, a resident certificate or health insurance card showing the relationship or dependents is also acceptable.)
(Note) The seal registration certificate, family register copy, guardian's registration certificate, and resident record listed in this table are all limited to those issued within 3 months.

5. Review of privacy policies regarding personal information protection

Boutique Star Co., Ltd. Administrator

1. Name of the personal information handling business operator and personal information management officer

In order to further enhance our efforts for personal information protection, or to respond to changes in laws and other regulations, we may change our privacy policy, the disclosure items based on the "Personal Information Protection Act," procedures for disclosure, and other matters without prior notice.